FAQs:

Below we have outlined answers to common questions related to our custom process. Please let us know if you have other questions that we may address.

Do you only execute one-off custom commissions?

No, that is just one part of our custom program. In addition to “from-scratch” original designs, we can modify any of our existing catalogued designs, including scale and proportion changes, lamping options and trim and detail changes of any kind. Our team is at your disposal to adjust anything required for your particular needs.

Do you offer custom finishes?

Yes. A wide array of finishes and color choices are available for almost any fixture including thousands of paint palettes from Benjamin Moore, Farrow and Ball or any other paint purveyor as well as nearly 1000 powder coat color options. If there is a particular finish that you are seeking outside of these options, let us know and we can most likely accommodate a custom finish to satisfy your need. Custom glass options are always available as well.

Do you have to order multiples of custom fixtures?

No, we do not require any minimum for custom orders. If you are interested in multiples or volume, please let us know during the custom quoting phase, as there may be production efficiencies that will help in reducing the quoted price to you.

Will I be able to have a custom fixture certified?

Yes. UL/ETL certification is available on custom projects. Please let your sales coordinator know that you require this at the time your order is quoted.

Do you have examples of some of your custom commissions?

We have several image galleries of custom work which will illustrate a small sampling of the range of our capabilities. You may select Gallery to see actual installations or Polaroids to see snapshots of custom work before it leaves our facility.

How do I get started with a custom quote?

There are two ways: you may read our custom process explanation in this section or we can walk you through it personally. Please call 843-723-8140 or send an email to info@urbanelectricco.com and we will get in touch directly.